​​​​​​​​​​​​​​​​​​​​​​​​Replacement Assistance Plan

Peace of mind when your appliances can no longer be repaired

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For only $22.95 per month, CenterPoint Energy's Home Service Plus® (HSP) Replacement Plan provides a fixed payment to you when ​CenterPoint Energy determines that an appliance can no longer be repaired, because of its age and condition, or because parts ar​e no longer available.

Simply provide proof of purchase of a new appliance and CenterPoint Energy mails you the specified payment. If you purchase your replacement HVAC equipment (furnace, boiler, central air, fireplace, or water heater) from HSP you will get instant credit off your purchase price instead of waiting for a check to be sent in the mail.

Enroll in Replacement Plan​​


The Replacement Plan applies to all the appliances covered under your Basic or Total Repair Plan. 


View the complete Terms and Conditions and the payment chart​​​​​ based on the appliance type.

Enroll in the Replacement Plan now​ or call 612-333-1664
in the metro area; toll-free 877-477-1664 in greater Minnesota.​​

Replacement Plan Payment Chart


Payments are issued after you replace your appliances with new equipment


Once CenterPoint Energy has determined that your covered appliance is non-repairable, simply provide proof of purchase of a new appliance, and HSP mails your Replacement Plan payment.

If you purchase your replacement HVAC equipment (furnace, boiler, central air, fireplace, or water heater) from HSP you receive instant credit off your purchase price – no sending in a receipt, and no waiting for a payment to arrive in the mail.  Ask a Sales Representative for more information.


Certain restrictions apply.  Please refer to the complete Terms and Conditions for details.  ​​​

Appliance* type

Payment

Furnace

$1,625

Range

$700

Water heater

$600

Clothes dryer

$500

Central air conditioner**

$1,625

Boiler

$2,125

Refrigerator 10 cu. ft. or greater

$850

Refrigerator 3-9 cu. ft.***

$200

Clothes washer

$500

Natural gas or propane grill

$200

Dishwasher

$400

Gas fireplace

$1,300

Free standing freezer

$450

Natural gas space heating

$700

*For combination appliances (combo/stacked washer-dryer, combo furnace-water heater, “magic pack” combo furnace-air conditioner) the Replacement Plan only provides payment for the appliance that CenterPoint Energy determines is non-repairable.  For example: washer is non-repairable in a stacked washer-dryer combination so washer only is eligible for payment under the terms of the Replacement Plan, not the dryer.
**Air handler, a separate piece of equipment, is not eligible for payment under the terms of the Replacement Plan.  Further, mini-split air conditioner individual head replacement is not eligible for payment under the terms of the Replacement Plan; all heads must be replaced to receive payment under the Replacement Plan.
***Refrigerators with less than 3 cubic feet capacity are not eligible for payment under the terms of the Replacement Plan.

****Non-repairable Ice Makers do not soley qualify a refrigerator for replacement assistance.
*****To receive payment for a replacement grill, the grill must be natural gas or propane.