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Homeowners are responsible for maintaining, repairing and replacing natural gas pipes that run from the utility's gas meter to the home’s natural gas equipment. When the source of a gas leak or other problem is on a customer’s natural gas pipe or related connections, repair costs can be high.
CenterPoint Energy's Home Service Plus offers you an optional Pipe Protection Plan for only $5.95 a month. It covers interior, readily accessible, natural gas pipes running from the gas meter to your natural gas appliances.
Pay $0 on the parts and labor necessary to repair the affected area - and NO LIMITS on covered repairs
Most piping repairs are made the same day and coverage is effective immediately
Repairs performed by trusted CenterPoint Energy HSP technicians
Avoids extended periods without the use of your appliances (e.g., furnace, water heater, range or clothes dryer)
Avoids the hassle of searching for a reliable company to safely work on natural gas pipe repairs
You need to be enrolled in My Account to schedule, review or cancel an appointment online.
If you are a new customer and need to register for My Account, you will need your CenterPoint Energy account number from your recent statement.
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If you suspect a gas leak, CenterPoint Energy responds immediately, inspecting the area and helping to ensure the public’s safety. If there is a problem with company equipment, CenterPoint Energy fixes it. However, when the source of a leak or other problem is on a customer’s natural gas pipe, the homeowner is responsible for the gas pipe repair.
The Pipe Protection Plan costs just $5.95 a month for one year. Your coverage will automatically renew each year to ensure continued coverage and the cost is conveniently added to your monthly CenterPoint Energy natural gas bill.
Read Pipe Protection Plan Terms and Conditions for complete coverage, eligibility and details.
As always, if you smell gas or suspect a gas leak, leave the area immediately on foot. Do NOT use your phone, electric switches, computer, or anything that could cause a spark. Go directly to a safe location in a nearby home or building, and then call 911 and CenterPoint Energy at 1-800-296-9815 or 612-372-5050 immediately.
In , you have the power to choose a natural gas supplier.
Click “Continue” to see your options.
Or, “Cancel” to learn more about CenterPoint Energy.