Heating Tune-up

Important Information

Eligibility

CenterPoint Energy natural gas customers who own a residential home, are solely responsible for its repairs, and are not aware of any current heating system problems may be eligible.

You are not eligible for this coverage if you have a heating with a furnace or boiler that is rated at inputs of 400,000-800,000 BTU/hr, or more; or is a rooftop, through-the-wall, hanging, ductless, geothermal heat pump, combination ambient heat/domestic hot water heating, or oil unit.

Exclusions

Any work that is not expressly stated to be included in the Heating Tune-Up coverage 18-point checklist above.

*Plan includes one annual Heating system tune-up. View Terms and Conditions for complete details.

Making a Service Call

Your plan starts the day your order is processed. There is an initial 30-day waiting period before you can schedule a service call, providing 11 months of coverage during the first year. Upon renewal/reactivation (if applicable), there is no waiting period.

Cancellation

Cancel any time by calling HomeServe at 1-833-808-6705. If you cancel within 30 days of your start date, you will get a full refund (less cost of work provided, where applicable). Cancellations after the first 30 days will be effective at the end of the then-current billing month, and you will get a pro-rata refund (less cost of work provided), where applicable.

Renewal

The plan is annual. Unless you cancel, your plan automatically renews annually at the then-current renewal price and is billed monthly through your utility bill. HomeServe is an independent company, separate from CenterPoint Energy.