Interior Plumbing and Drainage Plan

Important Information

Eligibility

CenterPoint Energy natural gas customers who own a residential home, are solely responsible for its repairs, and are not aware of any current interior plumbing and/or drainage problems may be eligible.

Exclusions

Systems that are frozen; appliances, fittings, or fixtures; pressure reducing valves or backflow prevention devices, pumps, or grinders; leaching fields; any non-conforming drain line, meaning drain lines not directly connected to the public sewer system or your septic tank.

Coverage

Plan includes covered repairs, up to the benefit amount, for damage from normal wear and tear, not accident or negligence. Plan provides multiple service calls annually; each call has a benefit limit up to $2,500. Plan covers system pipes that carry fresh water and wastewater inside your home.

View Terms and Conditions for complete coverage and exclusion details.

Making a Service Call

Your plan starts the day your order is processed. There is an initial 30-day waiting period before you can schedule a service call, providing 11 months of coverage during the first year. Upon renewal/reactivation (if applicable), there is no waiting period.

Cancellation

Cancel any time by calling HomeServe at 1-833-808-6705. If you cancel within 30 days of your start date, you will get a full refund (less claims paid, where applicable). Cancellations after the first 30 days will be effective at the end of the then-current billing month, and you will get a pro-rata refund (less claims paid), where applicable.

Renewal

The plan is annual. Unless you cancel, your plan automatically renews annually at the then-current renewal price and is billed monthly through your utility bill. HomeServe is an independent company, separate from CenterPoint Energy.