family comfort at home  

Able to work in tandem with your existing heating, ventilation and air conditioning (HVAC) system, heat pumps can both heat and cool your home with great efficiency.​

C​enterPoint Energy's Home Service Plus® (HSP) offers turnkey installation and/or replacement of your heat pump with:​

  • a free in-home consultation, during which our experienced representatives work with you to determine the right unit for your home based on your needs, budget, home layout and more;
  • new product installation, which includes removal and disposal of old equipment and installation of all necessary accessories, piping, etc.


Our seasoned professionals handle the installation/replacement process from beginning to end.


How we give you the best value on a ​heat pump:

HSP offers quality service you can rely on, thanks to our:


  • Expertise: HSP technicians have the experience and expert training to install high-performing heat pumps.
  • Selection: We install a variety of sizes and models so you can find the heat pump that’s right for you.
  • Flexibility: We offer numerous payment and financing options to qualified customers can choose the best plan for their budget. Terms and conditions apply. 
  • Quality: Whether it’s a heat pump, boiler, furnace or water heater, doing the job right is simply how we operate.
  • Warranty: We stand behind the work we do with warranties up to 12 years for parts and labor.

Request in-home consultati​on

or call 612-342-4610



Enjoy the benefits of heat pumps​

Ducted heat pumps are energy-efficient because they transfer heat rather than generate heat using oil, natural gas or propane. 

Ductless heat pumps are also very quiet–the compressor is roughly as loud as a refrigerator, and placed outside the home–and require little maintenance, especially compared to a boiler, due to few moving parts. 

Heat pump system designs are flexible and can be installed in virtually any home with electricity, whether in ducted or ductless form.  

Best of all for Minnesotans, thanks to recent improvements in technology, when paired with a natural gas furnace, heat pumps are a reliable source of heating even in cold climates.​

Learn how heat​ pumps can operate effectively in Minnesota’s cold climate.


​How heat pumps​ work

The way a heat pump works is very simple. 

By moving heat energy that’s already in the surrounding air from one location to another by using a small amount of electricity, a heat pump is able to cool your home in the summer and heat it in the winter.

In the winter, the pump absorbs heat from the outside air. This can seem counter intuitive, but there is actually ample heat energy in the air even in below freezing temperatures. It then moves the heat energy through your house via the existing ductwork or through a ductless indoor unit. 

In warmer weather, the process is reversed. The pump takes the heat and humidity from the air inside your home and moves it outside. By moving heat instead of creating it as traditional systems do, heat pumps can be an economically friendly heating and cooling solution.​

Daikin heat pumps are one of the brands that we offer through HSP. The following video uses a Daikin heat pump to illustrate how heat pumps work and their benefits.​



State-of-the-art technology​

The newest generations of heat pumps have improved on the basic technology to make them even more efficient and long lasting. Take a look at the custom features of the Daikin Fit heat pump:


Daikin Fit heat pump features

  1. Variable speed fan - this DC powered fan provides high efficiency and low noise.
  2. Blue vision corrosion coating - hydrophilic coating protects the coil and keeps it clean.
  3. 7mm coil - featuring a compact casing design, the coil provides heat exchange with high efficiency.
  4. Inverter board - cooled by a refrigerant circuit, the pressure drop of the condenser fan in earlier generations has been eliminated.
  5. Daikin swing compressor - high efficiency compressor, which has the added feature of Quiet Mode - producing sound as low as 45dBa.
  6. Intelligent defrost mode - this mode helps stop frost and ice from accumulating on the outdoor unit, as well as providing greater comfort by allowing for longer operation times when heating (when compared to HVAC systems with Intelligent Defrost). 
  7. Advanced water shedding drain pan - effective water shedding is vital for the function and lifespan of an HVAC unit, which is why the Daikin Fit is engineered with multiple drain holes and water channels for the utmost effectiveness.​


A space saving unit​

The Daikin Fit model is much thinner than traditional heat pumps, which makes it a great option for houses with narrow-lot-lines. It can also be wall-mounted if necessary.​​

Daikin Fit heat pump side discharge vs top discharge system  

Generous re​bates and tax incentives are available for switching to heat pumps

A heat pump could potentially save you up to $5,600 if you qualify for utility rebates and Federal tax incentives.

Since rebates and Federal tax incentives can change, we recommend requesting an in-home HSP consultation or giving us a call to learn more about qualifying for utility rebates and available Federal tax incentives.


Who needs a heat pump?

If you are currently heating your home via electric resistance or delivered fuels, such as propane or oil, switching to a heat pump - or installing a heat pump to work alongside a secondary heat source - could reduce your home’s energy consumption. 

If you are already in the market for an AC or furnace replacement, now is a good time to consider a heat pump for your home’s heating and cooling needs.

If your top priority is reducing your carbon footprint, a heat pump’s efficiency means it can lower energy usage for heating and cooling. ​

If your home has existing ductwork in good shape will determine whether you may be a candidate for a ducted heat pump or a ductless version. 


How your in-home consultation can yield the right heat pump for you

HSP in-home consultation between sales rep and home owner

A properly sized heat pump is important for the unit’s long-term cost-effectiveness, efficiency and longevity. That’s why our in-home consultation is a vital first step in your transition to heating your home with a heat pump.

It’s also important for a professional to review  your home’s layout. In placing the unit, we’ll consider factors such as vibration and noise; typical snow height and where snow melts and drips around your house; the location of  walkways that could become slippery from condensation; and more.

The state of existing equipment in your home is another area of consideration. Do you have existing ductwork or other HVAC equipment you want to pair with a heat pump? Is your home small enough for a single-zone installation or do you need the control capabilities of a multi-zone system?  Is the  insulation in your home sufficient and of good quality?

It’s also an opportunity to discuss heat pump incentives and rebates with you and gauge your  budget and efficiency parameters. ​

Based on this info and the other details we’ve gathered, we’ll make our best recommendations on the right heat pump for your home. 



Heat pump FAQs


Can heat pumps heat an entire home? 

Yes, as long as the outdoor unit is appropriately sized and the proper switch over temperature is set.

Can heat pumps warm my home in cold outdoor temperatures?​

Although the efficiency will drop noticeably, cold climate, modern heat pumps can operate down to -13 degrees. We recommend a switchover temperature between 35 and 40 degrees​. Learn more about operating a heat pump in Minnesota's cold climate​.


Will my electric bill increase?

If you currently use non-electric heating, your electric bill will go up because heat pumps use electricity. However, your propane or gas bill for heating should decrease.​

​Trusted local professionals

We are Minnesota's largest service provider of major appliance repair, replacement and maintenance. 

With highly trained, pre-screened technicians and competitive parts and labor warranties, we are dedicated to helping you find the right heat pump for your home.

Request in-home consultati​on

or call 612-342-4610​​​​​​​