​​​​​Systematic Power Restoration

After assessing damage caused by a storm, CenterPoint Energy crews begin restoring power in this order:​
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1. Restore service to key facilities vital to public safety, health & welfare - like hospitals, police/fire departments - and secure downed power lines.

2. Repair major lines and fuses strategically to restore power to the most customers in the least amount of time, usually beginning with transmission & substations.


3. Repair transformers - each typically serve 10 customers.


4. Repair service drops & underground lines to restore power to individual homes.​​

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Learn more about how we restore power​. 
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