​3-Peat Win for CenterPoint Energy in the J.D. Power Customer Satisfaction Study

J.D. Power Awards - 3-Peat

It’s all thanks to you! J.D. Power has ranked CenterPoint Energy #1 in Customer Satisfaction with Residential Natural Gas Service in the South among Large Utilities, 3 Years in a Row. CenterPoint Energy achieved the highest score in the following study factor: price and communications. Customers just like you appreciate the competitive prices and exceptional customer communications consistently provided by CenterPoint Energy.

CenterPoint Energy strives to provide every customer with a variety of programs built to help make your life more comfortable, productive and enjoyable. You, our valued customers, are the reason we are being recognized as the best with this award. We are humbled to continue to serve you and deliver energy, service and value every day.

The 2019 Gas Utility Residential Customer Satisfaction Study is based on responses from 57,879 online interviews conducted from September 2018 through July 2019 among residential customers of the 84 largest natural gas utility brands across the United States, which represent more than 62 million households.

For J.D. Power 2019 award information, visit jdpower.com/awards