A pipeline emergency could be

• A damaged pipeline
• Fire or explosion near or directly involving a pipeline or pipeline facility
• A natural disaster affecting the pipeline, such as earthquake, flood or soil erosion
• A leaking pipeline

How to recognize a pipeline emergency

• Look – Persistent bubbling in standing water or discolored vegetation are signs of a possible leak around the pipeline area. A pool of liquid on the ground; a dense white cloud or fog; a slight mist of ice; or unexplained frozen ground near the pipeline are also signs of a possible leak.
• Listen – Listen for any unusual noise like a hissing or roaring sound.
• Smell – Notice any strange or unusual odor (the products will have a petroleum odor or smell like rotten eggs).

Actions to take if you suspect a pipeline leak

What to do in a pipeline emergency
Your first concern should be for personal safety and the safety of those around you:

You should:

• IMMEDIATELY LEAVE THE AREA. Leave immediately on foot in a crosswind direction away from the leak or vapor cloud and maintain a safe distance. Warn others to stay away from the leak. Abandon any equipment being used in or near the area.
• SEEK THE AID OF LOCAL AUTHORITIES.
• NOTIFY CENTERPOINT ENERGY IMMEDIATELY. Call your local CenterPoint Energy emergency number and give your name, the location and a description of the leak. If the pipeline owner is not known, call 911 or your local emergency officials.

Do not:

• DO NOT create any sparks or heat sources which could ignite escaping gas or liquids.
• DO NOT start a car, turn on or off any switches or light a match or cigarette.
• DO NOT attempt to operate any pipeline valves.
• DO NOT use a cell phone while near the suspected emergency area.
• DO NOT drive into or near a leak or vapor cloud.
• DO NOT go into a leak or vapor cloud to turn off equipment.